Refund Terms for LORINTHER

At LORINTHER, customer satisfaction is our top priority. We understand that there may be circumstances where a refund is necessary. Below are our terms and conditions regarding refunds.

Eligibility for Refunds

Refunds at LORINTHER are available under the following conditions:

• The request for a refund is made within 30 days of the purchase date.
• The product or service was not delivered as promised or outlined in the purchase agreement.
• Proof of purchase, such as an order number or receipt, is provided at the time of the refund request.

Non-Refundable Items

The following items are exempt from being refunded:

• Services that have already been rendered in full according to the agreement.
• Customized products that have been specifically tailored to the customer's requirements.
• Discounted or promotional items, unless otherwise specified.

Procedure for Requesting a Refund

To request a refund, please follow these steps:

1. Contact LORINTHER's customer service department at [email protected] or call us at (555) 012-3456.
2. Provide your order number and a detailed explanation of the reason for the refund request.
3. Our team will review your request and respond within 5 business days.

Refund Processing

Approved refunds will be processed to the original payment method used at the time of purchase. Please allow up to 10 business days for the refund to reflect in your account, depending on your bank or card issuer's policies.

Additional Information

If you have any further questions or require assistance with our refund policy, please do not hesitate to reach out to our customer service team. LORINTHER is committed to providing exceptional customer support and ensuring a satisfactory resolution to all refund inquiries.